Inspire36241404218
28 maggio 2023
We had high expectations of this place. It was intended to be a restful 6 days after 5 days in Florence and before 5 days in Rome. We had booked a Manger room which in reality was a windowless, small room situated near a kitchen with incessant noise from a fountain right outside. Very disappointing and very expensive for the size. On our first morning we awoke to the bathroom sink flooding all over the floor. When we got back that day we learned that we had been upgraded to a suite in the house. This was a much nicer room, spacious and airy with tiny bathroom. A real downside for us was the policy of playing piped music all around the premises, the courtyard, the gardens, the pool and you could hear it in the room. You just could not escape it, so my relaxing few days in the countryside didn't happen. Down at the chapel outside area where the wine tastings take place, extremely loud music is played all day. We walked on the opposite hillside and you could hear it there reverberating around. Given that this an organic agriturismo, the owners need to think about noise pollution and the effect it has on guests and their neighbours. I spoke to 2 different employees about it. The first turned it off immediately explaining it was the owner's desire for music to be played at the property. The second turned it off after a little while but it came back on a short time later. Her explanation was that it was policy. If people want to listen to music they have their headphones to listen to their choice of music in today's world, without spoiling other people's enjoyment of their surroundings. I like to listen to the peace and quiet of the countryside, enjoy the spectacular views and hear the animals. So a real disappointment. The crown in the jewel of this establishment is the staff. All, without exception are friendly and accommodating and want you to have a nice time. The lady in the breakfast room prepares everything for breakfast. Her cakes and breakfast items were simply wonderful. We ate in the restaurant. Beautifully cooked food but very expensive food and wine. We ate and drank the same quality in Greve at a much reduced price. So all in all a disappointment. It could be so much better.
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